Android Auto is a car game-changer. Regardless of whether you have a dedicated Auto head unit, your car is Auto-ready, or you’re using your phone in Auto mode, it’s a great piece of software. But it can also be frustrating when things don’t work the way they should. Here are some suggestions for what to do if Auto isn’t working.
Step One: Check the cable and Bluetooth connections
Android auto not working? This may seem like a bit, but if you’re using a dedicated Auto head unit, the cable is the first place to start. If Auto simply doesn’t charge for you, try swapping the cable for a different cable. There is a good chance that the one you are using has been corrupted which can cause all kinds of weird issues.
Make sure your phone is paired and connected to your car’s main unit in the same way. While Auto does most things through USB music playback, Maps voice commands, and so on, Bluetooth relies on voice calls. You’ll soon notice if you have a problem here – just tap the phone button in the Auto menu. If you are asked to connect to your phone to make a call, Bluetooth will be disconnected. You will likely need to disconnect the phone from USB and return to your main unit settings menu to re-pair the device. Refer to your vehicle or main unit manual for exact pairing instructions.
Step Two: Check the app’s access and access
From this point on, the rest of our suggestions apply to both the native phone Auto Interface and the main unit. So if you are having issues on both interfaces try this one.
RELATED: What Is Android Auto, and Is It Better Than Just Using a Phone in Your Car?
App permissions can cause all sorts of weird issues if they’re not turned on or somehow turned off. So if you’re having trouble with phone calls, notifications, voice controls, or any combination of these groups, I’d start here.
NOTE: The following steps were performed on Android devices, so they may be slightly different depending on your handset manufacturer.
To check permissions, go to Android’s settings menu. Pull down the notification shade and tap the gear icon.
From there, scroll to ‘Apps’. Depending on your phone, these are called “Applications”.
Tap Android Auto, then tap Permissions.
From here make sure everything is turned on. Turn on anything that’s not already on to ensure the smoothest experience.
If you are having a problem with notifications not being processed, you should also check that notification permissions are enabled.
Back in the Apps menu (Settings> Apps) tap the gear icon in the top right corner.
Scroll all the way to the bottom and tap “Special Access”.
From there, tap on Access for notifications.
Make sure Android Auto is enabled here.
Step three: Clear all app data and start over
If you’re still having trouble after making sure all the necessary boxes are checked, it might be time to basically ‘refresh’ the app.
Again, we’re going to go to the Apps menu. So go back to Settings and tap ‘Apps’ and then find Android Auto.
Tap on ‘Storage’.
Tap ‘Clear data’. This will erase all your custom settings, so you’ll have to start over the next time you use the app.
A warning will appear to let you know that this will delete all personal settings. Click on “OK”.
Everything is gone and you are free to start over.
Step Four: Uninstall and Install
If all else fails, you may have to start over starting all over again. This is actually your last resort.
Go to the Apps menu by going to Settings> Apps. Find Android Auto.
Tap it and then tap “Uninstall”.
A pop-up will appear to ask if you are sure. Tap on ‘OK’.
After a few seconds, the app is gone.
Restart your phone to play it safe again.
Go back to the Google Play Store and reinstall Android Auto.
Since you’re starting from scratch, you’ll have to redo the whole setup process. But hopefully, it will be worth it and everything will work as it should.